In case that issues or errors occurred, user might want to use clean app by clearing cache or reseting apps.
###Android Open Settings app on android device,enter “Application manager” then tap on the app you want to reset. Tap on “Clear data” and “Clear cache” to reset the app.
###iOS iOS users are not allowed to clear cache or data by application. The only way to use a clean app is uninstall app then re-install. Most of apps provide a feature “clear cache” inside app to help users to release storage.
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